 
2017 Fourth Quarter Investor Presentation
 January 30, 2018
 Exhibit 99.1
 
 
 
2
 Cautionary Statement Regarding Forward-Looking Statements
 This presentation contains certain forward-looking statements as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, 
as amended, which are subject to the “safe harbor” created by those sections. Forward-looking statements may be identified by words such as “expects,” “intends,” “anticipates,” “plans,” 
“believes,” “seeks,” “targets,” “outlook,” “estimates,” “will,” “should,” “may” or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements. 
Forward-looking statements are based on management's current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult 
to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global 
political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified 
develop as anticipated; retaining existing partners and attracting new partners, concentration of our revenue in a small number of Retail Card partners, promotion and support of our products 
by our partners, and financial performance of our partners; cyber-attacks or other security breaches; higher borrowing costs and adverse financial market conditions impacting our funding and 
liquidity, and any reduction in our credit ratings; our ability to securitize our loans, occurrence of an early amortization of our securitization facilities, loss of the right to service or subservice our 
securitized loans, and lower payment rates on our securitized loans; our ability to grow our deposits in the future; changes in market interest rates and the impact of any margin compression; 
effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, our ability to manage our credit risk, the sufficiency of our 
allowance for loan losses and the accuracy of the assumptions or estimates used in preparing our financial statements; our ability to offset increases in our costs in retailer share 
arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced 
products and services; our ability to realize the value of strategic investments; reductions in interchange fees; fraudulent activity; failure of third parties to provide various services that are 
important to our operations; disruptions in the operations of our computer systems and data centers; international risks and compliance and regulatory risks and costs associated with 
international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; damage to our 
reputation; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and state sales tax rules and regulations; a material 
indemnification obligation to GE under the tax sharing and separation agreement with GE if we cause the split-off from GE or certain preliminary transactions to fail to qualify for tax-free 
treatment or in the case of certain significant transfers of our stock following the split-off; regulation, supervision, examination and enforcement of our business by governmental authorities, the 
impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act and the impact of the Consumer Financial Protection Bureau's regulation of our business; impact of capital 
adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit Synchrony Bank's ability to pay 
dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with 
anti-money laundering and anti-terrorism financing laws.
 For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are 
included elsewhere in this presentation and in our public filings, including under the heading “Risk Factors” in the Company's Annual Report on Form 10-K for the fiscal year ended December 
31, 2016, as filed on February 23, 2017. You should not consider any list of such factors to be an exhaustive statement of all of the risks, uncertainties, or potentially inaccurate assumptions 
that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to 
update or revise any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as 
otherwise may be required by law. 
Non-GAAP Measures
 The information provided herein includes certain capital ratios, as well as certain financial measures that have been adjusted to exclude the effects from the Tax Cuts and Jobs Act of 2017 
(the “Tax Act”), which are not prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). The reconciliations of such measures to the most directly comparable 
GAAP measures are included in the appendix of this presentation.
 We refer to “managed-basis” as presenting certain loan performance measures as if loans sold by us to our securitization trusts were never sold and derecognized in our GAAP financial 
statements.  We believe it is useful to consider these performance measures on a managed-basis for 2009 when comparing to similar GAAP measures in later years since we serviced the 
securitized and owned loans, and related accounts, in the same manner without regard to ownership of the loans. The reconciliation of the managed-basis loan performance measures in this 
presentation to the comparable GAAP measures for the twelve months ended December 31, 2009 is included at the end of this presentation in “Appendix-Non-GAAP Reconciliations.”
 Disclaimers
 
 
 
3
 Synchrony Financial Overview
 Strong Value Proposition for Partners 
and Consumers
 • Advanced data analytics and targeted 
marketing capabilities
 • Dedicated team members support partners 
to help maximize program effectiveness
 • Enhanced sales growth and additional 
economic benefits for partners
 • Access to instant credit, promotional 
financing, and rewards for customers
 Attractive Growth and Ample 
Opportunities
 • Strong receivables growth
 • Significant opportunity to leverage 
long-standing partnerships to increase 
penetration 
• Opportunity to attract new partners 
• Developing broad product suite to 
build a leading, full-scale online bank
 Strong Financial Profile and 
Operating Performance
 • Solid fundamentals with attractive 
returns
 • Strong capital and liquidity with 
diverse funding profile
 • Paid quarterly common stock dividend 
of $0.15 per share in 4Q17 and 
continued to execute $1.64 billion 
share repurchase program (through 
June 30, 2018)
 Leading Consumer Finance Business
 • Largest Private Label Credit Card (PLCC) 
provider in US(a)
 • A leader in financing for major consumer 
purchases and healthcare services
 • Long-standing and diverse partner base
 (a)  Source: The Nilson Report (June 2017, Issue #1112) as measured by PLCC purchase volume and receivables, based on 2016 data.
 Robust Data and Technology Capabilities
 • Deep partner integration enables 
customized loyalty products across 
channels
 • Partner and cardholder focused mobile 
payments and e-commerce solutions
 • Leveraging digital, loyalty, and analytics 
capabilities to augment growth
 
 
 
Business Overview 
 
 
 
5
 Partner-Centric Business with Leading Sales Platforms
 (a) Full year 2017, $ in millions. 
(b) $ in billions, as of December 31, 2017.
 $12,023
 $56
 $2,181
 $17
 $2,015
 $9
 Payment SolutionsRetail Card CareCredit
 Interest and Fees  
on Loans(a)
 Loan         
Receivables(b)
 Private label credit cards, 
Dual Cards™, general 
purpose co-branded credit 
cards and small- and 
medium-sized business 
credit products
 Promotional financing for 
major consumer 
purchases, offering 
private label credit cards 
& installment loans
 Promotional financing               
to consumers for               
health and personal care 
procedures, products,                 
and services
 
 
 
6
 Customized Credit Products
 Retailer only
 acceptance
 Accepted at 
network locations
 Retailer and private 
network acceptance
 Accepted at 
provider network 
locations
 Private Label Dual CardTM 
Affinity to retailer, provides customized             
benefits & features
 Big-ticket focus, offering
 promotional financing
 Private Label Private Label
 • Dental
 • Vision
 • Cosmetic
 • Veterinary
 • Cash back, discounts 
• Credit events & promotions
 • Reward/best customer programs
 • Home 
• Furniture
 • Electronics
 • Auto
 • Luxury
 • Power sports
 Co-Brand Dual CardTM 
Accepted at 
network locations
 Accepted at 
network locations
 Payment
 SolutionsRetail Card CareCredit
 Offering promotional financing, 
expanded card utility
 
 
 
7
 $19.7
 $29.7
 $37.9
 $42.7
 4Q14 4Q15 4Q16 4Q17
 Fast-Growing Online Bank
 FDIC-Insured Deposit Products
 Certificates of Deposit
 IRA Money Market Accounts
 Competitive rates and 
superior service afforded 
by low cost structure of 
online bank
 Opportunity to further 
leverage synergies 
with cardholder base
 Money Market Accounts Savings Accounts
 Evaluating new product 
offerings - checking, debit, 
bill payment, small 
business deposit accounts
 Synchrony Bank
 IRA Certificates of Deposit
 Strong Direct Deposit Growth
 $ in billions
 
 
 
8
 Long-Standing Partnerships
 (a) Existing partners as of December 31, 2017.
 (b) Excludes certain credit card portfolios that were sold, have not been renewed, or expired in 2018, which represent less than 1% of our total Retail Card interest 
and fees on loans for the year ended December 31, 2017. Does not reflect the announced PayPal extension which is expected to close in the third quarter of 
2018.  
20%
 Partners (b)
 14%
 21%
 20192018 2021
 1 44
 2020
 21%
 2022
 5
 Length of Major Partner 
Relationships (Years) (a)
 Last Renewal
 38
 2014
 24
 2014
 21
 2014
 19
 2014
 18
 2013
 18
 2013
 13
 2017
 10
 2015
 Contractual Expiration (a)
 % of 2017 Retail Card Interest and Fees on Loans (b)
 5
 2023
 2
 12% 11%
 8
 2024+
 1%<
 
 
 
9
 1.0% 2.2%
 3.9%
 0.0%
 7.0%
 2.0%
 11.7%
 2.5%
 8.8%
 6.1% 9.2%
 13.2%
 Mass Electronics Healthcare Apparel/Dept. Home Furniture
 $538 $288 $246 $209 $236 $88
 2012-2016 Market Growth Rate 2012-2016 Synchrony Financial Purchase Volume Growth Rate
 2016 Market Size ($ in billions)
 • Over 85 years of retail heritage
 • Significant scale across platforms
 • Robust data capture enables more customized offers
 • Analytics and data insights help drive growth
 • Joint executive management of programs—1,000+ SYF FTEs dedicated to drive partner sales
 • Collaboration with partners ensures sales teams are aligned with program goals
 • Economic benefits and incentives align goals and drive profitable program growth
 Deep Integration Drives 2-3x Market Growth Rate
 Sources for market data: Kantar Retail (2016 Mass & Apparel/Dept. market projections); IBIS World Research Group; CareCredit industry research; Joint Centers for 
Housing Studies, Harvard University; Consumer Electronics Association. 
 
 
 
10
 10
 Retail Card Payment Solutions
 We attract partners who value our: 
• Experience & partnership—long history of 
improving sales, customer loyalty, and retention
 • Differentiated capabilities: 
- Marketing and analytics
 - Innovation
 - Mobile and online
 - Underwriting and lifecycle management
 - On-site dedicated teams
 We seek deals that: 
• Have an appropriate risk-reward profile
 • Enable us to own key program aspects:
 - Underwriting
 - Collections
 Attracting New Partners
 Track record of winning programs
 CareCredit
 10
 
 
 
Robust Data, Analytics and Digital 
Capabilities
 
 
 
12
 Proprietary Closed-Loop Network Advantages
 Customer Merchant Acquirer Network Issuer
 General Purpose Card and Co-Branded Cards
 Synchrony Financial Closed Loop Network for PLCC and Dual CardTM
 Citi
 Capital One
 Chase
 Date Merch. Channel Brand Cat./SKU $
 1/2/18 Department
 Store Partner
 In-
 Store
 DKNY Women’s 
Shoes
 468XUTY
 $83.44
 1/9/18 Department
 Store Partner
 Mobile Coach Women’s 
Handbags
 229HHREO
 $212.17
 Date Merch. Channel Brand Cat./SKU $
 1/2/18 Department 
Store Partner
 $83.44
 1/9/18 Department
 Store Partner
 $212.17
 Enables Valuable Data Capture and Eliminates Interchange Fees 
• Limited data can be collected by the card 
issuer when a General Purpose Credit 
Card or traditional co-branded card is 
used
 • When Synchrony Financial Private         
Label Credit Cards or Dual CardsTM are 
used in-store, the transaction runs on our 
network
 • Valuable incremental data capture  
occurs on transactions that run over the 
Synchrony Financial closed loop network 
- Brand or category
 - SKU-level data
 - Channel: in-store, online, or mobile
 • No interchange fees when Synchrony 
Financial Private Label Credit Cards or 
Dual CardsTM are used over our network 
*illustrative data
 
 
 
13
 Prior After Launch
 Analytics at Synchrony Financial
 • Generic Offers
 • Mass Marketing
 • Portfolio Level Analytics
 SKU/Category Level Coverage Evolution of Analytics
 <50%
 Present and Future
 Past
 ~70%
 2014 2017
 • Provides the ability to analyze      
significantly more data than general 
purpose credit cards
 • Ability to analyze SKU, category and other 
important data has greatly expanded
 • Customized Offers
 • 1-on-1 Marketing
 • Customer/Channel/Store Level Analytics
 • Customer 360° View 
• 170+ Dedicated Analytics Professionals
 • Big Data Platform
 
 
 
14
 Innovative Digital Capabilities
 Expanding Online and Mobile Capabilities
 Expanding Digital Capabilities
 • Investing in enhanced user experience
 • Mobile applications deliver customized features  
including rewards, retail offers and alerts
 • Developed SyPi, a mobile platform that can be rapidly 
integrated across retailers and wallets
 • Significant experience with online retailers
 Wallet-Agnostic Mobile Payments Strategy—
 Offering Choice to Retail Partners and 
Consumers
 Benefits to Synchrony Financial and                 
Our Customers
 • Preserving unique benefits and value propositions
 • Synchrony Financial continuing to capture 
valuable customer data on our network
 • Developing proprietary solutions like Digital Card
 Consumer
 • Investing in enhanced user experience:
 - Customized offers
 - Quickscreen
 - Auto pre-fill
 • Mobile applications deliver customized features including 
rewards, retail offers and alerts
 Small Business
 • Enhance user experience and 
features:
 - Project-level invoicing and billing
 - Invoice search
 - Simplified payments
 Synchrony Bank
 • Upgraded digital banking platform; including Remote    
Deposit Capture
 • Responsive design allows customers to access account via 
any device
 
 
 
Performance & Strategic Priorities
 
 
 
16
 4Q17 Highlights
 • $385 million Net Earnings, $0.49 diluted EPS; $545 million 
Adjusted Net Earnings & $0.70 Adjusted diluted EPS
 • Strong growth metrics
 ‒ Loan Receivables up 7%
 ‒ Net Interest Income up 8%
 ‒ Purchase Volume up 3%
 ‒ Average Active Accounts up 4%
 • Net Charge-Offs 5.78% compared to 4.65% in the prior year
 • Provision for Loan Losses up 26% primarily driven by credit 
normalization
 • Efficiency Ratio 30.3% compared to 31.6% in the prior year
 • Deposits up $4.5 billion compared to prior year, comprising 
73% of funding
 • Strong Capital and Liquidity
 ‒ 16.0% CET1 & $15.1 billion Liquid Assets
 • Paid quarterly dividend of $0.15 per share and repurchased 
$430 million of common stock 
(a) Adjusted net earnings and Adjusted diluted EPS are non-GAAP measures. These measures represent the corresponding GAAP measure, adjusted to exclude the effects to Provision for income taxes in the 
quarter ended December 31, 2017, resulting from the Tax Act.
 (b) CET1 % calculated under the Basel III transitional guidelines.
 (b)
 • Renewed key relationships
 • Significantly expanded our strategic credit relationship to 
become the exclusive issuer of the U.S. PayPal Credit 
financing program
 (a)
 Financial Highlights Business Highlights
 
 
 
17
 Loan         
Receivables
 Growth
 7% - 9% 7%
 Net                        
Interest
 Margin
 15.75% – 16.00% 16.35%
 RSAs/Average 
Receivables
 Net                  
Charge-off
 Rate
 4.4% – 4.5% 
Low 5% Range
 3.9%
 5.37%
 Efficiency            
Ratio ~ 32.0% 30.3%
 ROA 2.5%+ 2.3%
 • Renewed more than 15 key relationships and won more 
than 20 new deals 
• Announced agreement to significantly expand strategic 
consumer relationship with PayPal, making PayPal a top 
5 partner upon transaction closing; extends reach into 
rapidly growing digital payments channel
 • Launched CareCredit Dual Card™
 • Launched Synchrony Car Care & HOME networks
 • Acquired Citi Health Card portfolio
 • Increased card utility and usage: Reuse rate in Payment 
Solutions was 29% and 54% in CareCredit 
• Acquired GPShopper 
• Developed and launched leading digital capabilities: 
Launched SyPi—10 partners now using the app plug-in
 • Advanced capabilities: marketing, analytics and loyalty; 
continued to invest in ‘next generation’ data environment
 • Strong Deposits growth: direct deposits increased 13% 
over the past year, overall deposits now comprise 73% of 
total funding
 • Improved capital deployment through strong growth and 
higher dividends and share buybacks
 2017 Performance
 Financial Performance Business Highlights
 2017 Actual2017 Outlook
 (a) 2017 outlook updated July 21, 2017 and included in Company’s Form 8-K filing for Monthly Charge-Off and Delinquency Statistics filed on November 15, 2017  
(b) 2017 ROA excluding the tax law change; represents Adjusted net earnings as a percentage of average total assets, refer to Non-GAAP reconciliation page in appendix. 
For 2017 ROA, refer to slide 23
 (c) 4Q17
 (a)
 (b)
 (c)
 
 
 
18
 (a) Segment data for AXP-U.S Consumer Services and COF-Domestic Card. Other data-total 
company level.
 (b) SYF yield calculated as loan receivable yield less net charge-off rate. AXP yield calculated as 
total card member loan yield less net charge-off rate on card member loans (ex-HFS).  Other 
peer information calculated as credit card yield less net charge-off rate on credit cards.
 (c) CET1 ratios are on an estimated, fully phased-in basis. See non-GAAP reconciliation in appendix.
 30.3%
 39.6%
 46.4%
 63.2%
 SYF DFS COF AXP
 Efficiency Ratio
 (a)
 Risk-Adjusted Yield
 (b)
 15.7%
 10.0% 10.0% 9.8%
 SYF AXP COF DFS
 15.4%
 8.8% 7.9%
 3.4%
 COF DFS AXP SYF
 Purchase Volume Growth
 (a)
 Liquidity % of Assets
 (e)
 19.9%
 16.8%
 14.9% 14.1%
 AXP SYF DFS COF
 15.8%
 11.6%
 10.2%
 8.8%
 SYF DFS COF AXP
 CET1 Ratio
 (c)
 Strong MarginsSignificant Growth Strong Balance Sheet
 Loan Receivables Growth
 (d)
 10.0% 9.4%
 8.4%
 7.3%
 AXP DFS COF SYF
 (d) Segment data for AXP-U.S Consumer Services (ex-HFS), COF-Domestic Card, and DFS-Credit Card. 
SYF-total company level.
 (e) For AXP, DFS, and SYF calculated as:  (cash and cash equivalents + investment securities) / total 
assets. COF calculated as:  (cash and cash equivalents + AFS securities) / total assets.
 Sources:  Company filings and SNL.
 Purchase volume and loan receivables growth are 4Q17 vs. 4Q16.
 Peer Comparison: 4Q17
 
 
 
19
 1%
 22%
 38%
 39%
 19%
 11% 9% 8% 7% 7% 7% 8%
 20%
 18% 20% 20% 20% 20% 20% 18%
 28%
 32% 35% 36% 37% 37% 38% 37%
 33% 39% 36% 36% 36% 36% 35% 37%
 • Synchrony Financial controls underwriting and credit line decisions
 • Focus on stronger underwriting has led to higher quality portfolio
 - 74% of loan receivables have FICO > 660
 Stronger Portfolio
 Consumer FICO
 (a)
 (a) Based on most recent FICO scores available for our customers in each period, weighted by balance, as a % of period-end receivables. If FICO score was not 
available credit bureau based scores were mapped to a FICO equivalent. If neither score was available, the account was excluded.
 601-660
 2008 4Q17
 ≤ 600≤ 600
 601-660
 661-720
 721+
 At origination
 Disciplined Underwriting
 FICO, consumer accounts opened since 
beginning of 2010
 Focus on Higher Quality Asset Base
 4Q164Q154Q144Q134Q124Q11
 661-720
 721+
 
 
 
20
 Net Charge-Off Ratio 
Risk-Adjusted Yield
 (a) Peers include: AXP U.S. Card Services prior to 2014 and AXP U.S. 
Consumer Services starting in 2014, BAC U.S. Credit Card, C Citi-
 Branded Cards North America, COF Domestic Card, DFS Credit 
Card, JPM Credit Card, and WFC Consumer Credit Card.  SYF –
 total company level.
 (b) Peers include: AXP U.S. Card Services prior to 2014 and AXP U.S. 
Consumer Services starting in 2014, BAC U.S. Credit Card, C Citi-
 Branded Cards North America, COF Domestic Card, DFS Credit 
Card, and WFC Consumer Credit Card. SYF – total company level. 
SYF yield calculated as loan receivable yield less net charge-off rate.  
Peer information calculated as credit card yield less net charge-off 
rate on credit cards. Citi-Branded Card yield calculated as average 
quarterly yield less net charge-off rate on credit cards (average 
quarterly net charge-off rate).
 (c) Data on a managed-basis for 2009. See non-GAAP reconciliation in 
appendix.
 (a,c)
 (b,c)
 • Net charge-off performance was 
generally consistent with general 
purpose card issuers during the 
financial crisis
 • Risk-adjusted yield outperformed 
general purpose card issuers by >700 
bps through the financial crisis
 • Risk-adjusted yield outperformance 
has improved post-crisis to ~800 bps 
Delivered Strong
 Risk-Adjusted Returns
 Historical Net Charge-Offs & Risk-Adjusted Yield
 Sources: Company filings. Risk-adjusted yield involved 
calculations by SYF based upon company filings.
 0%
 2%
 4%
 6%
 8%
 10%
 12%
 2009 2010 2011 2012 2013 2014 2015 2016
 N
 et
  C
 ha
 rg
 e-
 of
 f R
 at
 io
 SYF
 Bank Card Average
 0%
 2%
 4%
 6%
 8%
 10%
 12%
 14%
 16%
 18%
 2009 2010 2011 2012 2013 2014 2015 2016
 R
 is
 k-
 A
 dj
 us
 te
 d 
Yi
 el
 d
 SYF
 Bank Card Average
 
 
 
21
 100%
 50%50%
 1.5%
 2.5%
 Total Program
 Return
 Shared Components Illustrative Examples
 Program Revenue
 • Interest Income
 • Fee Income
 • Interchange Fees
 Program Expenses
 • Interest Expense
 • Provision for Loan 
Losses
 • Loyalty Expense
 • Operating Expenses
 SYF Share of Return
 Retailer Share of Return
 2.75%
 1.25%
 4.0%
 Total Program Return 
Allocation
 Provides a countercyclical buffer in stressed environments: 2013-2017 RSAs were 4.3% of average loan receivables(a)
 2009 RSAs were 1.6% of average loan receivables(b)
 100%
 50%50%
 1.5%
 1.0%
 Total Program
 Return
 2.00%
 0.50%
 2.5%
 N
 or
 m
 al
 Lo
 w
 er
  P
 ro
 gr
 am
  
P
 er
 fo
 rm
 an
 ce
 Operating 
Environment
 Program 
Return
 (a) RSA as a percentage of average loan receivables averaged over the five year period.
 (b) Loan receivables on a managed-basis in 2009. See non-GAAP reconciliation in appendix.
 Retailer Share Arrangements (RSA)
 SYF – 69% of 
Program Return
 SYF – 80% of 
Program Return
 
 
 
22
 Diverse Funding Sources and Strong Liquidity
 Deposits
 Securitized Debt
 Unsecured Debt
 4Q17 Long-term 
target
 11%
 73%
 16%
 10%-15%
 70%-75%
 15%-20%
 Diverse Funding Sources
 % of liabilities excluding non-debt liabilities
 Strong Liquidity Profile
 $ in billions
 $21.1
 Liquid 
assets
 Undrawn 
Credit Facilities
 $6.0
 $15.1
 • Diverse and stable funding 
sources
 • Fast-growing direct deposit 
platform to support growth
 • Positioned slightly asset 
sensitive
 4Q17
 
 
 
23
 Strong Position Relative to Peers
 Strong Capital Profile
 Peers include AXP, DFS, and COF.
 (a) CET1 ratios are on an estimated, fully phased-in basis. See non-GAAP reconciliation in appendix.
 (b) Subject to board and regulatory approval.
 Sources: Company filings and SNL.
 2.1%
 1.5%
 SYF Peer Average
 ROA – 2017
 15.8%
 10.2%
 SYF Peer Average
 CET1 Ratio – 4Q17(a)
 • Current level of capital well above peers
 • Generating solid relative earnings power
 • Significant capital return opportunity over the 
long-term(b)
 Capital Deployment Priorities
 1. Organic growth
 2. Program acquisitions
 3. Dividends
 4. Share buybacks
 5. M&A opportunities
 
 
 
24
 20% 22% 25%
 43%
 75%
 84%
 0%
 20%
 40%
 60%
 80%
 100%
 120%
 2016 SYF Capital Plan 2017 SYF Capital Plan Peer Capital Plan Average
 Dividends Buybacks
 Capital Deployment
 (a) 2016 SYF Capital Plan is for illustrative purposes only. It incorporates the 7/7/16 capital plan announcement of $0.13/share quarterly dividend and $952 
million buyback over the prior four quarters of net earnings ending 2Q16.  
(b) 2017 SYF Capital Plan is for illustrative purposes only.  It incorporates the 5/18/17 capital plan announcement of $0.15/share quarterly dividend and $1.64 
billion buyback over the prior four quarters of net earnings ending 2Q17.
 (c) Data captures announced capital plans over the prior four quarters of earnings ending 2Q17. Peers include AXP, COF, and DFS.
 (d) Allocation for growth is estimated by applying 2Q16 CET1 Ratio (fully phased-in basis) to the 2017 period-end loan receivables growth rate of 7% over the 
prior four quarters of net earnings ending 2Q17. 
Sources: Company filings and SNL.
 Capital Payout Distribution
 • Improved capital payout distribution, with stronger buyback weighting
 ‒ Assuming loan receivables growth of 7%, an additional ~40% of 
capital would be consumed(d)
 • Opportunity to enhance components of capital return
 (b) (c)
 63%
 97%
 109%
 (a)
 
 
 
25
 Strategic Priorities
 Grow our business through our three sales platforms
 • Grow existing retailer penetration 
• Continue to innovate and provide robust cardholder value propositions
 • Add new partners and programs with attractive risk and return profiles
 Invest in ‘Next Generation’ data, analytics and digital capabilities
 • Continue to expand the use of advanced analytics to leverage SKU level data to drive sales and customer loyalty 
• Further develop a frictionless mobile & digitized environment through the use of customer journey insights
 • Leverage unstructured data and machine learning to drive an even higher level of customer engagement
 Position business for long-term growth
 • Explore opportunities to expand the core business (e.g., small business and proprietary networks)
 • Continue to grow Synchrony Bank — enhance offerings to increase loyalty, diversify funding and drive profitability
 • Investment in core infrastructure to drive scale, efficiency and agility
 Operate with a strong balance sheet and financial profile
 • Maintain strong capital and liquidity
 • Deliver earnings growth at attractive returns
 Leverage strong capital position
 • Organic growth, program acquisitions, and start-up opportunities
 • Continue capital plan execution through dividends and share repurchase program, subject to Board and regulatory approvals
 • Invest in capability-enhancing technologies and businesses  
 
 
 
Appendix
 
 
 
27
 Non-GAAP Reconciliation
 We present certain capital ratios. Our Basel III Tier 1 common ratio, calculated on a fully phased-in basis, is 
an estimate reflecting management’s interpretation of the final Basel III capital rules adopted in July 2013 by 
the Federal Reserve Board, which have not been fully implemented, and our estimate and interpretations are 
subject to, among other things, ongoing regulatory review and implementation guidance. This ratio is not 
required by regulators to be disclosed at December 31, 2017, and therefore is considered a non-GAAP 
measure. We believe this capital ratio is a useful measure to investors because it is widely used by analysts 
and regulators to assess the capital position of financial services companies, although this ratio may not be 
comparable to similarly titled measures reported by other companies.  
We also present certain financial measures that have been adjusted to exclude the effects from the Tax Cuts 
and Jobs Act of 2017 (the “Tax Act”). We have adjusted net earnings and earnings per share to show these 
measures excluding additional tax expense incurred in the quarterly period ended December 31, 2017 related 
to the impact from the Tax Act. The additional tax expense was primarily due to the Tax Act’s reduction in the 
corporate tax rate that resulted in a remeasurement of our net deferred tax asset. We also present return on 
assets, adjusted to include Adjusted net earnings as the numerator for this ratio. We believe these measures 
help investors understand the impact of this recent law change on our reported results. 
 
 
 
28
 Non-GAAP Reconciliation
 The following table sets forth a reconciliation of non-GAAP measures included in this presentation to the comparable 
GAAP component at, and for the periods ended, December 31, 2017.
 COMMON EQUITY MEASURES
 GAAP Total common equity ....................................................................................................
 Less:  Goodwill ...............................................................................................................
 Less:  Intangible assets, net .............................................................................................
 Tangible common equity ........................................................................................................
 Adjustments for certain deferred tax liabilities and certain items 
in accumulated comprehensive income (loss) ................................................................
 Basel III – Common equity Tier 1 (fully phased-in) ............................................................
 Adjustments related to capital components during transition ........................................
 Basel III – Common equity Tier 1 (transition) ...................................................................
 Risk-weighted assets – Basel III (fully phased-in) ..............................................................
 Risk-weighted assets – Basel III (transition) .......................................................................
 ADJUSTED NET EARNINGS
 GAAP net earnings .................................................................................................................
 Adjustment for tax law change.......................................................................................
 Adjusted net earnings ...........................................................................................................
 ADJUSTED DILUTED EPS
 GAAP diluted EPS ..................................................................................................................
 Adjustment for tax law change.......................................................................................
 Adjusted diluted EPS ............................................................................................................
 $14,234
 (991)
 (749)
 $12,494
 254
 $12,748
 142
 $12,890
 $80,526
 $80,669
 $385
 160
 $545
 $0.49
 0.21
 $0.70
 $ in millions 
Quarter Ended
 December 31, 2017
 $ in millions
 Twelve Months Ended
 December 31, 2017
 $1,935
 160
 $2,095
 $2.42
 0.20
 $2.62
 
 
 
29
 Non-GAAP Reconciliation
 The following table sets forth a reconciliation between GAAP results and non-GAAP managed-basis results for 2009.
 Net charge-offs as a % of average loan receivables, including held for sale:
 GAAP 11.3%
 Securitization adjustments (0.6)%
 Managed-basis 10.7%
 Interest and fees on loans as a % of average loan receivables, including held for sale:
 GAAP 19.7%
 Securitization adjustments 0.8%
 Managed-basis 20.5%
 Retailer share arrangements as a % of average loan receivables, including held for sale:
 GAAP 3.4%
 Securitization adjustments (1.8)%
 Managed-basis 1.6%
 Risk-adjusted yield(a):
 GAAP 8.4%
 Securitization adjustments 1.4%
 Managed-basis 9.8%
 Twelve months ended 
December 31, 2009
 (a) Risk-adjusted yield is equal to interest and fees on loans as a % of average loan receivables less net charge-offs as a % of average loan receivables.